FAQ
GENERAL INFORMATION
GENERAL INFORMATION
What is Oriwell?
What is Oriwell?
Oriwell is a Norwegian wellness and beauty brand that offers premium collagen formulas developed in collaboration with Swedish manufacturers. Our products combine high-dose marine collagen with carefully selected active ingredients for visible and documented results.
What does collagen do?
What does collagen do?
Collagen is the body's most important structural protein and is found naturally in skin, hair, nails, joints, and connective tissue. After the age of 25, production begins to decline, which can lead to lines, dryness, and reduced firmness. Collagen supplements support the skin's elasticity, moisture, and overall strength from within.
Are the products safe?
Are the products safe?
Yes. All products are manufactured in GMP-certified facilities and undergo thorough quality testing. The ingredients are EU-approved and have high purity and documented safety.
Where are Oriwell products manufactured?
Where are Oriwell products manufactured?
Our products are manufactured in Sweden under strict quality standards (GMP, HACCP). We use European and Nordic raw materials where possible and comply with all EU/EEA requirements for safety and quality
When can I expect results?
When can I expect results?
Results may be noticeable after just 3–4 weeks, but most people experience clear improvements after 6–8 weeks of daily use.
Who are Oriwell products for?
Who are Oriwell products for?
The products are suitable for adults who want to support their skin's firmness, radiance, moisture, and overall well-being. They are also suitable for hair and nails, as well as for those who desire an effective and simple beauty routine from within.
INGREDIENTS & SOURCING
Where does your collagen come from?
Where does your collagen come from?
We use hydrolyzed marine collagen from white fish, with high bioavailability and low molecular weight for optimal absorption.
Are your ingredients sustainably sourced?
Are your ingredients sustainably sourced?
Yes. The collagen is produced from by-products of the fishing industry, which reduces food waste. We work with suppliers who adhere to strict EU requirements for environment, ethics, and traceability.
Are your products gluten-free and sugar-free?
Are your products gluten-free and sugar-free?
Yes. All Oriwell products are sugar-free, gluten-free and without artificial colorings.
Do the products contain allergens?
Do the products contain allergens?
The products contain traces of fish (marine collagen). They are otherwise free from milk, soy, nuts, and eggs.
SHIPPING & RETURNS
How long does shipping take?
How long does shipping take?
We ship from Norway, and normal delivery time is 1–4 business days.
Do you offer free shipping?
Do you offer free shipping?
Yes. We offer free shipping on orders over 800 NOK.
What is your return policy?
What is your return policy?
We offer a 14-day right of withdrawal in accordance with Norwegian law.
For hygiene and safety reasons, dietary supplements can only be returned if the product is unopened, unused, and in its original sealed packaging.
Once we have received and approved the return, the amount will be refunded to the same payment method used for the purchase.